I started on the shop floor. I ran a franchised convenience store in Australia, carried the inventory, the payroll and the compliance risk, and won three Store of the Region awards doing it. Twenty years later I'm still in retail, working across the whole systems stack a retailer runs on: - Store systems: POS, back office, handhelds, payments, retail hardware - Data: master data management, product information, content syndication - Merchandising: merchandise management, pricing and promotions, space planning - Customer: CRM, loyalty, campaigns, personalisation - New formats: autonomous and frictionless checkout, micro markets, delivery ecosystems - Store intelligence: video analytics for store operations At 7-Eleven I contributed to 7NOW delivery, 7Rewards loyalty and its digital analytics, Mobile Checkout and alternative retail formats (micro markets, food trucks, office coffee and catering). Retailers I've worked with: 7-Eleven (USA, Canada and Australia), Walgreens, Charlotte Russe, Office Depot, Menards, Eastern Mountain Sports, Mountain Equipment Co-op, Wilson's Leather, Family Christian Stores, True Value, AAFES, Neiman Marcus, plus Verizon, Gilbarco and SEI Canada. I've led product at Blue Yonder and JDA, owned a portfolio of autonomous retail and commerce products at Digit7, and owned Generative AI product strategy across retail, consumer goods, QSR and supply chain for global brands. On AI, I build, not just advise: 30+ CustomGPTs, agentic engineering experiments with Claude Code, Hermes, Deepseek, Antigravity and OmniRoute, and frameworks for measuring whether AI actually moves the business. What you get in a session: - Operator judgment, not slideware. I've built the systems stores actually run on. - AI that survives production. What to pilot, what's hype, how to measure it, where it stalls. - A decision, not a discussion. Every call ends with a next step you can act on. Who I help: retail, CPG, distribution, QSR, hotel and hospitality teams weighing AI or platform bets; product leaders and founders building for commerce; consultants moving from delivery to advisory. Languages: English, Telugu, Hindi. Not sure where to start? Book the free 15-minute Discovery Call.