Since 2 decades I have been helping Global brands transform their customer experience, thereby scaling up their customer acquisitions, retentions & loyalty, Up/ Cross Sells and Referrals. My unique 360degree experience across Sales/ Marketing leadership, Customer Success, Brand/ Product Management & Digital Transformation helps me be holistic in my approach to CX Transformation. My expertise in MarTech & DIgital Platforms (CRM, CMS, ECom, Mkt Automation) is an added advantage. 𝐇𝐚𝐩𝐩𝐲 𝐭𝐨 𝐡𝐞𝐥𝐩 𝐲𝐨𝐮 𝐨𝐧 - 𝐏𝐫𝐨𝐝𝐮𝐜𝐭/ 𝐒𝐞𝐫𝐯𝐢𝐜𝐞 - 𝐌𝐚𝐫𝐤𝐞𝐭 𝐟𝐢𝐭 - 𝐆𝐨 𝐭𝐨 𝐌𝐚𝐫𝐤𝐞𝐭 𝐒𝐭𝐫𝐚𝐭𝐞𝐠𝐲 - 𝐒𝐚𝐥𝐞𝐬 𝐓𝐫𝐚𝐧𝐬𝐟𝐨𝐫𝐦𝐚𝐭𝐢𝐨𝐧 - 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐒𝐮𝐜𝐜𝐞𝐬𝐬 𝐎𝐩𝐭𝐢𝐦𝐢𝐳𝐚𝐭𝐢𝐨𝐧 - 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐄𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞 𝐒𝐭𝐫𝐚𝐭𝐞𝐠𝐲 - 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐉𝐨𝐮𝐫𝐧𝐞𝐲 𝐌𝐚𝐩𝐩𝐢𝐧𝐠 - 𝐓𝐨𝐮𝐜𝐡𝐩𝐨𝐢𝐧𝐭 𝐀𝐧𝐚𝐥𝐲𝐬𝐢𝐬 & 𝐓𝐫𝐚𝐧𝐬𝐟𝐨𝐫𝐦𝐚𝐭𝐢𝐨𝐧 - 𝐌𝐚𝐫𝐓𝐞𝐜𝐡/ 𝐃𝐢𝐠𝐢𝐭𝐚𝐥 𝐄𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞 𝐓𝐞𝐜𝐡𝐧𝐨𝐥𝐨𝐠𝐲 𝐂𝐨𝐧𝐬𝐮𝐥𝐭𝐢𝐧𝐠 & 𝐀𝐝𝐯𝐢𝐬𝐨𝐫𝐲 Market Coverage: India, US, UK, Europe, Caribbean, Japan, Brazil, Canada, UAE MarTech/ CX Platforms Coverage: Sitecore, Salesforce, Microsoft Dynamics, Drupal, SimilarWeb, Amplitude, Braze, AppsFlyer, SproutSocial, Yotpo, ASANA, Miro