Folks,

Digital Transformation isn't just a career path for me; it's a calling, a deeply passionate pursuit. As an IIM B Alumni, a CCXP (Certified CX Consultant) and a Founder & Principal Consultant at KretruTosh Consulting, I've steered a path to success with a USD $125K annual revenue stream within two years of launch.

Over the last 2 decades, I've championed the cause of "Techno-Creative" and "Emotion" centric approaches to digital transformation, delivering tangible outcomes across several Retail & Ecommerce players - Value Retail, Clicks Pharmacy, Landmark Group, Boston Pizza, Build-A-Bear, DailyFish, FarmersFZ, Kraft Heinz, etc.

I also do not believe in ABC (Always be Closing) mindset to sales but instead an ABCDEFGHI (Always Be Closing by Developing Empathetic Friendship with Genuine Honest Intentions). It is with such highly people centric consultative sales approach I have not only led Sales and growth functions successfully across several markets, industries, offerings (Products & Services) but also have delivered massive and accelerated revenue scale ups:

Few of my Sales Leadership Success stories:

• IBM: Actively involved in farming an Energy Retailer (UK) from GBP 2mn to GBP 22mn through digital transformation services
• Manipal Digital: Set up a localized Sales – Centralized Marketing structure, ground‐up to achieve 50% annualized growth ($1.4mn to $7mn) in 3.5 years
• Suyati: Rebranded the company from a Product Engineering Services firm to a Digital Transformation Specialist, added 21 net new accounts (Through FY 18-19, FY 19-20) while building sales & marketing teams ground up and achieved $7mn Sales Target successfully

What this online video is all about?

In this 65-minute video session, I have delivered a comprehensive exploration of the retail & ecommerce business model.

• Dive into key aspects such as stakeholders, operations models, revenue/ cost/ profitability considerations.
• Discover opportunities to leverage digital services and solutions, including product engineering, customer experience transformation, and broader digital transformation services.
• Uncover the value that digital transformation can bring to retailers & ecommerce companies, enhancing their operations and profitability.

It also has a Q&A towards the end covering most commonly asked questions.

Who will benefit from this?

This session is tailored for mid to senior-level sales managers actively involved in selling digital platforms and services to the retail and Ecommerce sectors. Whether you're engaged in Marketing Automation, ERP, CRM, CMS, e-commerce, RPA, Mobility solutions, Data Analytics, Business Intelligence, or various other digital services like custom application development, AI/ML, etc. this course will provide insights to elevate your sales strategies.

Share the insight:

Digital Transformation is more than a job; it's a shared journey. Share this message with anyone looking for Digital insights on Retail & Ecommerce Sector. I am here at Topmate or at LinkedIn. Let's build a community dedicated to transforming businesses through exceptional customer experience and digital transformation services.

Best wishes,

Ashutosh