Services
Video meeting . 40 mins
Express Usability Review
Find out how usable your digital service is
Video meeting . 15 mins
Design System Chat
Find out how you can harness the power of a design system
Video meeting . 15 mins
Video meeting . 45 mins
Express UX Audit
Identify usability issues
Video meeting . 15 mins
Let's talk UX
Advice on how to level-up your UX practice
About me
🇦🇺 Melbourne, Australia
I am a digital specialist, researcher and design consultant with almost 15 years of experience consistently delivering user centred outcomes for agencies, eCommerce, enterprises, and public sector.
I specialise in product design, UX, CX, eCommerce websites, digital growth and performance. I'm currently doing my best work helping organisations to unlock their UX potential and maximising conversion and/or engagement.
- Kenneth Chen praises Wai's leadership in the design team, highlighting his ability to innovate and implement UX strategies. Wai's key accomplishments include creating the organization's first design system, improving website user engagement, and leading digital transformation projects. Additionally, Kenneth commends Wai for fostering a collaborative team environment and enhancing the overall quality of organizational outcomes.AI-generated from recommendations on
