I’m a Technical Program Manager with 19+ years of experience leading global infrastructure, platform transformation, and compliance-aligned delivery across hybrid cloud, colocation, and DR/BCP environments. My work spans industry leaders like D. E. Shaw, Dell Technologies, and Innominds, where I’ve delivered programs impacting over 22,000 systems, across 12+ countries, and governed through structured roadmaps, KPI dashboards, and stakeholder partnerships. 🔹 Key Focus Areas: • Windows 11 Rollout: Upgraded 10,290+ endpoints (desktops, laptops, VMs) globally. Drove phased cutovers, stakeholder alignment, and GenAI-based incident analysis for 18% reduction in repeat tickets. • Datacenter & STPI Compliance Projects: Led bonded colocation builds across Hyderabad & Gurugram. Managed CHA coordination, MSA/legal reviews, and asset onboarding to meet audit-readiness. • Asset Lifecycle & RMA Process Design: Created D.E. Shaw’s formal bonded RMA return model, adopted for Cisco AV, networking, and DOA categories across India offices. • Identity & Security Delivery: Supported 2FA (Hypr) rollout; managed AD Group provisioning, deprovisioning, and GMSA integration for access lifecycle across enterprise infra. • SRE Reporting & GenAI Insights: Co-authored global SRE reports via Power BI + LLM ticket analysis (>1,000 tickets/quarter); uncovered trends, influenced delivery strategy, and improved maturity. • Skills Matrix & Delivery Ops Dashboards: Designed and led a capability mapping platform used for workforce planning, hiring, and skill gap identification across Systems org. 💡 What I Bring: I lead at the intersection of infrastructure delivery, modernization strategy, and cross-functional execution. Whether collaborating with SREs, DBAs, Legal, or Compliance, I align priorities, stabilize delivery, and build dashboards that drive action. My foundation in Power BI, GenAI analysis, KPI metrics, and audit readiness ensures every program is both data-driven and people-centered. 🌈 I’m also a proud LGBTQIA+ ally and advocate for inclusive teams where every contributor feels safe, heard, and valued. I’m currently open to Senior TPM, Infrastructure Program Manager, or Cloud Delivery Lead roles, especially those that combine enterprise transformation, cross-functional collaboration, and mission-aligned impact.