👋 Hello, I'm Saptarshi Mondal 🌟 Welcome to my profile! With five years of extensive experience in sales, customer success, and consultancy, I’m passionate about building impactful connections and delivering measurable success for clients. Currently based in Bangalore – India’s tech powerhouse – I operate at the nexus of technology, customer experience, and strategic marketing. 🔸 Current Role at BambooBox 🔸 📊 As a Senior Customer Success Manager and ABM Consultant at BambooBox, I blend customer success with Account-Based Marketing (ABM) and Go-to-Market (GTM) strategy consulting to create sustainable growth and drive client impact. My role includes: ✅ Developing data-backed, personalized solutions tailored to client objectives. ✅ Crafting and executing high-impact ABM campaigns that foster engagement and accelerate pipeline growth. ✅ Delivering GTM insights, collaborating closely with marketing teams to refine targeting, messaging, and positioning. ✅ Bridging client needs with product, engineering, and marketing teams for a seamless and results-driven approach. Let’s connect to explore how we can achieve growth in today’s competitive landscape. 🔹 Previous Roles & Contributions 🔹 🌱 Cropin Technologies – Delivered client success through post-sales engagement, fostering long-term value for clients with tailored agri-tech solutions. 🤝 RetainIQ – Enhanced customer onboarding, training, and experience with impactful product demonstrations and improved communication. 📊 Clientjoy – Advanced from Customer Success Manager to Senior Consultant, focusing on: 1. Optimizing customer success processes. 2. Hosting webinars, creating help content, and producing product videos. 3. Leading demand generation and presenting valuable insights. 📊 Cogno AI – Built strong client relationships as Key Account Manager, showcasing solutions through tailored product demos. 🎯 BYJU'S – Began my career in business development, collaborating closely with marketing teams to meet student and market needs. 🔸 Additional Services & Skills 🔸 🌐 Alongside industry expertise in ABM, GTM strategy, and process optimization, I also provide consulting services for students and early professionals, including: 📝 Resume Crafting – Building standout resumes that highlight strengths and align with industry expectations. 🔍 Job Hunting Guidance – Offering tailored advice on job search strategies, networking, and interview preparation to secure career opportunities. 📈 LinkedIn Profile Optimization – Helping professionals build a compelling LinkedIn presence for better visibility and engagement. 💬 I’m excited to connect, share insights, and explore collaboration opportunities. Let’s create success together! 🚀