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- How should a BA think in the real-world payments environment?https://www.linkedin.com/in/jebaraj-d-65b5b01a/
Frequently asked questions
“I know the ISO 20022 message used for payment cancellation. But can I explain the complete cancellation journey?”
Many of us can confidently answer: “camt.056 is used for payment cancellation.” But what happens when an interviewer asks: “Can you walk me through a real-world end-to-end cancellation journey?” That’s where many of us struggle to connect the dots. A real payment scenario is not just about identifying one message. You need to understand who initiates the request, who receives it, how the original payment is identified, what checks happen, how the request is accepted or rejected, and what happens to the original transaction. For example, depending on the scenario, a cancellation journey can involve camt.055 → camt.056 → camt.029, but the actual flow depends on the payment scheme and processing model. This is where BA thinking becomes important — connecting the message, business event, participants, processing logic and outcome into one story. In this session, let's take a real-world cancellation scenario and connect the dots end-to-end.