Technical Operations & Site Reliability Engineer Results-driven SRE and Technical Operations Engineer with 4+ years of experience in incident management, observability, and platform reliability. Proven ability to lead critical issue resolution (P0–P2), implement monitoring strategies, and ensure smooth product launches. Key Skills & Highlights Led incident response for B2B partner platforms, minimizing downtime and ensuring fast recovery. Developed dashboards and alerts with Grafana, Prometheus, Kibana, and Tableau. Coordinated cross-functional teams for product onboarding and operational readiness. Supported production releases, user issues, and system health monitoring. Focused on driving uptime, seamless user experiences, and operational excellence through smart tooling and efficient processes.