Testimonials

Services

Video meeting . 30 mins

Rios Pro-Tips Session - AMA CX Job Seekers.

1:1 CX Job Seeker Pro-Tips Session.
$49$59
Video meeting . 60 mins
5

Resume | CV Review

Hiring Manager Feedback Session
$99$149
Popular
Video meeting . 20 mins

Rios Partnership Discovery Call

Let’s explore a partnership!
FREE
Video meeting . 60 mins

Rios Pro-Tips Session - CX Support Interview Prep

Pro Tip Session for an upcoming CX or Support interviews
$89$149
Video meeting . 60 mins

Rios Pro-Tips Session - AMA CX Strategy & Coaching

Review your current Customer Support Strategy and Challenges
$199$300
Video meeting . 60 mins

LinkedIn Personal Branding

Customer Experience | Support Leader LinkedIn Power Up!
$114$164
Video meeting . 75 mins
5
$185$235
Video meeting . 75 mins

Rios Pro-Tips Session - CX Job Seeker Power Up

Explore new ways of finding that dream job in CX & Support.
$125$185
Video meeting . 90 mins

Rios Pro-Tips Session - 100-Day Planning

Let's work together to prepare a 100-Day Plan!
$199$400

About me

Global Customer Experience Support Operations Leader | Team Builder | Talent Cultivator | Beta Pro Passionate CX Leader with Global experience in team building, customer and technical management, and creating cultures that deliver amazing customer experiences and business value. Coach Rios, 25 years playing all roles in a Support Team. Andrew Rios is a Global Customer Support Leader. He combines an energetic leadership style with a strong technical foundation and a deep understanding of Customer Experience/ Support and Engineering Operations. As a technologist, runner, mentor, speaker, and experienced Customer Experience and Technical Support leader, Andrew brings 25 years of BPO and global experience in team building and resource management. He has successfully led, developed, and worked with individuals and teams in diverse environments and roles, ranging from startups to Fortune 100 companies such as Turntide Technologies, Fitbit, Cisco, and Megapath Networks. Andrew is known for inspiring and developing others through his leadership by example, creating developmental opportunities that foster colleague and personal leadership development while driving business value. Andrew enjoys coaching his son's youth Soccer and Football teams as well as getting lost in a good book and time at the beach with his family.