Popular

Rios Pro-Tips Session - AMA CX Job Seekers.

1:1 CX Job Seeker Pro-Tips Session.
Video Meeting
30 mins
Video Meeting
$ 59$49

LinkedIn Personal Branding

Customer Experience | Support Leader LinkedIn Power Up!
Video Meeting
60 mins
Video Meeting
$ 164$114

Rios Partnership Discovery Call

Let’s explore a partnership!
Video Meeting
20 mins
Video Meeting
$0 +

Rios Pro-Tips Session - CX Support Interview Prep

Pro Tip Session for an upcoming CX or Support interviews
Video Meeting
60 mins
Video Meeting
$ 149$89

Rios Pro-Tips Session - AMA CX Strategy & Coaching

Review your current Customer Support Strategy and Challenges
Video Meeting
60 mins
Video Meeting
$ 300$199
5

Resume | CV Review

Hiring Manager Feedback Session
Video Meeting
60 mins
Video Meeting
$ 149$99
5

1:1 Career Mentorship Session

Career Power Up
Video Meeting
75 mins
Video Meeting
$ 235$185

Rios Pro-Tips Session - CX Job Seeker Power Up

Explore new ways of finding that dream job in CX & Support.
Video Meeting
75 mins
Video Meeting
$ 185$125

Rios Pro-Tips Session - 100-Day Planning

Let's work together to prepare a 100-Day Plan!
Video Meeting
90 mins
Video Meeting
$ 400$199

Ratings and feedback

5/5
3 ratings
3
Testimonials
5/5
A mind reader. It's truly a talent to be able to listen to people, read between the lines and honour the parts of people that matter to them without them telling you. Andrew does all of this and more. It took me a few months after we first spoke to get started but I'm so happy I did. If you're on the fence about working with him, I hope this review can be the nudge you need, be bold and invest in your success because he will be right there to make sure you get to where you want to be.
Kevin Johar
24th Jul, 2024
5/5
I liked your little league coach style. I just trust it more than white collar style, and your answers all made sense. Also, when I had questions/concerns, you thought about them and took my ideas into account. Other coaches have their formulas and they never jump outside that box. And what a relief that we never once talked about the ATS!
Kathleen M Fava
17th Feb, 2024
5/5
I've been to job coaches before, and they had good information. The difference with Andrew is - his information is actually useful. It's not the usual "go add some impactful numbers and you're all set bye." He'll actually work WITH you on what to put where and how to think about it. I don't feel like I just missed the last ten minutes of the movie. The last coach I'll ever need!
Anonymous
23rd Feb, 2024

About me

Global Customer Experience Support Operations Leader | Team Builder | Talent Cultivator | Beta Pro Passionate CX Leader with Global experience in team building, customer and technical management, and creating cultures that deliver amazing customer experiences and business value. Coach Rios, 25 years playing all roles in a Support Team. Andrew Rios is a Global Customer Support Leader. He combines an energetic leadership style with a strong technical foundation and a deep understanding of Customer Experience/ Support and Engineering Operations. As a technologist, runner, mentor, speaker, and experienced Customer Experience and Technical Support leader, Andrew brings 25 years of BPO and global experience in team building and resource management. He has successfully led, developed, and worked with individuals and teams in diverse environments and roles, ranging from startups to Fortune 100 companies such as Turntide Technologies, Fitbit, Cisco, and Megapath Networks. Andrew is known for inspiring and developing others through his leadership by example, creating developmental opportunities that foster colleague and personal leadership development while driving business value. Andrew enjoys coaching his son's youth Soccer and Football teams as well as getting lost in a good book and time at the beach with his family.