Abhishek Akkatangerhal is a ServiceNow solution & Technical architect with 9+ years of experience in ITSM, ITIL, HR, ITOM, PA & CMDB domain currently working with one of largest domain management company. He has extensive experience in ServiceNow transformation, implementation rollouts & operationalization. His key area of expertise involves Architectural design, solution building, tool & process migration of ServiceNow. Abhishek takes part in discussions with Enterprise Architecture, various process owners, product owners, technology owners, governance, security team, vendors and ServiceNow support. He has admirable experience in converting business requirements into technical requirements. Abhishek is certified in ITIL v3 & ServiceNow CAD, Admin.