Abhishek Akkatangerhal

Unlock the full potential of your organization's IT service management with expert guidance and tailored solutions! I'm Abhishek Akkatangerhal, a seasoned ServiceNow Solution & Technical Architect with over 9 years of experience in ITSM, ITIL, HR, ITOM, PA, and CMDB domains. Let's revolutionize your service processes together.

Here's what you can expect from my ServiceNow Architecture, Implementation & Delivery skills:

• Technical Architecture: Crafting comprehensive frameworks for ITSM, ITOM, ITBM, VA, PA, AI, CMDB, CSM, HRSD, Onboarding, and Offboarding.

• Solution Design: Developing robust solution architectures and designing seamless ServiceNow flows to streamline operations.

• Integration Expertise: Designing integration and API flows within ServiceNow to ensure smooth data exchange and process automation.
• HR Solutions: Creating tailored HR assignment rules, activity sets, workflows, services, and customized service portals that enhance the employee experience.

• Hyper Care Support: Providing dedicated hyper care during go-live phases to ensure seamless transitions and operational stability.

Imagine transforming your IT service management with innovative, practical, and sustainable solutions. My extensive experience in ServiceNow transformation, implementation rollouts, and operationalization ensures that your organizational goals are met with precision and efficiency. I collaborate closely with enterprise architects, process owners, product and technology owners, governance, and security teams to convert business requirements into actionable technical solutions seamlessly.

With certifications in ITIL v3 and ServiceNow CAD and Admin, I am well-equipped to navigate even the most complex challenges, ensuring your organization's path to success.

Don't miss the opportunity to elevate your ServiceNow capabilities. Invest in expert guidance and take your IT service management to the next level. Let's embark on this transformative journey together!