I have worked extensively in ITES- BPOs / KPOs and grown from junior roles to leadership in various functions and designations. List your queries before the call and take the most out of me from this 30-minute call.

Career in BPOs

Do you need someone to mentor you and your project remotely and be there as a guide while you are on the floor executing the project? Well, then, here I am to support your journey! Prior to proceeding, it is imperative that we establish expectations to ensure a seamless journey. It is crucial to set the tone for a positive outcome by outlining the objectives clearly and effectively. Your cooperation in this matter is greatly appreciated. It's understood that for the project leader, the mentoring fee is a personal expense; hence, it's made affordable. If the consulting is paid by the organization, then it will cost extra. This is not part of the package and it needs to be discussed separately. Consider these criteria when seeking this service: <ol><li>The project should follow the DMAIC methodology/approach.</li><li>The project should be classified as a short-term project falling under the yellow or green belt category, which typically takes one to three months to complete.</li><li>The project data needs to be shared, and we can sign an NDA or non-disclosure agreement. Complete confidentiality of the data set is assured.</li><li>Need to come prepared for the call with all the required updates/data sets etc...</li><li>Agreed tasks and action items need to be implemented within stipulated timelines.</li><li>Any project extending more than 3 months will require fresh booking.</li><li>A total of 10 hours are spread across 1 to 3 months of the project. If the project gets over before 10 hours, then the rest of the time can be used for queries, experience sharing or new project discussion.</li><li>This is not a training session to clear concepts; however, guidance will be provided and where and how one needs to improve will be shared.</li><li>You are the Project Leader (PL). The complete onus lies on the PL to ensure that the Project team is working as per the PL's direction. I'm here, remotely to guide only you and ensure that you are understanding and following DMAIC rigour accurately.</li><li>You would be one point of contact between your team and me, so you are the one leading the way for your team on the shop floor.</li><li> In the event of project cancellation or disagreement of any kind, I regret to inform you that refunds cannot be processed. I appreciate your understanding in this matter.</li></ol>

Mentoring Entire Lean Six Sigma Project

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New to Lean Six Sigma Project? Do you need clarity on the questions mentioned in the following paragraphs? What are we waiting for? Let's connect! I am here to support your journey! Prior to proceeding, it is imperative that we establish expectations to ensure a seamless journey.Your cooperation in this matter is greatly appreciated. This session will provide a step-by-step guide on how to implement the DMAIC process for a shorter-duration project. This is an orientation session on how to go ahead with kickstarting a project. Consider these criteria when seeking this service:<ol><li>The project should follow the DMAIC methodology/approach.</li><li>The project should be classified as a short-term project falling under the yellow or Kaizen category, which typically takes 15days to 45 days to complete. This is typically the initial few projects of the project leader after completing the LSSYB training.</li><li>If the project discussion goes beyond 2 hours, then the Project Leader (PL) needs to make another booking.</li><li>This is not a concept clarity session however, guidance and learning guidelines/direction will be provided for a read.</li><li>This session is for 2 hours, and these 2 hours are spread between 15 days to 45 days.</li><li>Agreed tasks and action items need to be implemented within stipulated timelines.</li><li>You are the Project Leader (PL). The complete onus lies on the PL to ensure that the Project team is working as per the PL's direction. I'm here, remotely to guide only you and ensure that you are understanding and following DMAIC rigour accurately.</li><li>You would be one point of contact between your team and me, so you are the one leading the way for your team on the shop floor.</li><li>In the event of project cancellation or disagreement of any kind, I regret to inform you that refunds cannot be processed. I appreciate your understanding in this matter.</li></ol> What will be addressed in this mentoring session?<ul><li>How do I identify an opportunity for a Lean Six Sigma Project?</li><li>How do I define the metric?</li><li>Why select the project now?</li><li>Who is going to be part of the Kaizen Project? How do I select and design team members and their roles?</li><li>What milestones do we agree on?</li><li>How is the communication plan for team members and stakeholders?</li><li>How do I justify the projects with tangible and non-tangible benefits?</li><li>What are the challenges observed during the project implementation journey?</li></ul>

How to identify Kaizen or CI Projects?

Any one DMAIC Phase Toll Gate Review is required?

Mentoring For Lean Six Sigma Projects?

With over two decades of experience in change transformation, strategic leadership, lean six sigma, business analysis, training, consulting, mentoring, speaking, and judging at ASQ and QIMPRO quality competitions, I have acquired a unique set of skills that enable me to help companies achieve their goals. But what truly drives me is mentoring mid-level professionals who aspire to advance their careers into leadership roles. 
I am passionate about guiding them to become successful leaders who can make a positive impact in their organizations.

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Guest Lecturer, Trainer, Change Transformational Specialist, Strategic Leader, Lean Six Sigma Black Belt, Consultant, Trainer, Web Designer, Voice Artist, Mentor, Examiner, judge for Quality Competitions, and a Speaker