I have extensive experience and certification as a Product Owner (PSPO1). Specialising in agile methodologies. My credentials also include PRINCE2 and ITIL accreditations. MasterCard, Qualys, Siem, business case, TOM Experienced business analyst skilled in software development, data migration, and digitalisation in retail. Engages stakeholders effectively to drive strategic initiatives. Proficient in project management tools like Jira, Confluence, and Azure. Brings over a decade of industry experience and expertise. Passionate about using technology for business growth and transformation. Analyses complex data for key insights and informed decision-making. Proven leader of cross-functional teams. Committed to continuous learning and professional development. Seeks opportunities to make a meaningful impact in a dynamic organisation. Extensive knowledge of Banking, Compliance, Credit Cards, Digital, Operations, Payments, and third-party working relationships. Highly accomplished with an excellent track record delivering Business Process Models, Operating Model Design, Process Improvements, Requirements Gathering, Root Cause Analysis, and Stakeholder Management. Qualifications include Certified Scrum Master, Certified Product Owner, LSS Green Belt, Prince2, and ISEB Business Analysis Diploma.