Experienced Global IT Operations Manager with expertise in customer-facing service delivery, IT operations, and stakeholder management. Proven track record in implementing best practices, ensuring compliance with service level agreements, and driving continuous improvement. Skilled in delivering end-user computing, managing vendors, and overseeing critical incident management. Strong technical knowledge in workplace management software, Office365 tools, Active Directory, and core networking. Committed to optimizing IT operations and enhancing customer satisfaction. Let's connect to explore opportunities in IT operations and service delivery.