As a dedicated service designer and user experience researcher I thrive on creating service ecosystems that drive impact. I work in the space of research, service ecosystems and strategic foresight - to enable shifts to symbiotic systems How I can add value 🕵️‍♂️ Problem Discovery + 🧠Researcher + Strategy = Agile prototyping and intuitive service delivery -🖥️ Mapping and end-to-end customer's journey across the product experience to uncover hidden needs and insights -🧠 Looking at the larger picture - tracing systemic impacts through project pilots and mapping future states of user product journey. My role within the organisational hierarchy Design + Business - I help create an internal pipeline to deliver tangible value for the organisation Adding Value to the Organisation I bring more than design expertise; I bring a strategic mindset. By aligning user-centric solutions with organisational goals, I enhance stakeholder experiences. Whether it's streamlining processes, boosting engagement, or driving revenue, count on me to create impact. Moreover, my marketing background uniquely positions me to bridge the gap between business goals and customer aspirations, ensuring a harmonious balance that drives success.