Becoming a Better Communicator

Course Overview:

The "Becoming a Better Communicator" course is designed to provide participants with essential communication skills that can be immediately applied in both personal and professional settings. This session covers key topics to help participants become more empathetic, effective, and confident communicators.

Duration: Self-Paced (Pre-recorded)

In this course, you will learn about:

- The Art of Listening & Building Empathy

- Building Rapport

- Understanding Others' Perspectives

- Handling Difficult Conversations

- Negotiation and Conflict Management

- Principals of Successful Negotiation

- Emotional Intelligence in Negotiations

- Conflict Management Techniques

Bonus Content:

1. Personal Action Plan to Integrate these Skills

2. Recap and reinforcement of key concepts