As an experienced Business Analyst at Capgemini, my specialisation lies in SAP Hybris eCommerce Cloud solutions. Earlier I have worked with an B2B and B2C e-commerce platform based on SAP Hybris on features to improve Payment engine, customer experience and Order management. Presently, I'm engaged in Problem Management and Business Analysis for iOS and Android apps within the automotive industry, serving European client. With an MBA from IIM Rohtak, I bring a unique mix of marketing and analytics expertise to the forefront. I've provided actionable insights, collaborated with cross-functional teams, and closely engaged with stakeholders to consistently achieve successful project outcomes. I'm eager to continue learn about the rapidly evolving industries, with a particular focus on emerging technologies like GEN AI.