Video meeting . 30 mins

Revenue Retention & Expansion Programs

Reduce churn & unlock expansion revenue strategically.
FREE
Video meeting . 30 mins

Renewal Forecasting & Churn Management

Predict renewals & reduce churn proactively.
$11
Video meeting . 30 mins

QBR/EBR Design & Delivery

Drive alignment & expansion with impactful QBRs.
$11
Video meeting . 30 mins

Health Scoring & Predictive Analytics

Data-driven health scoring to predict risk & growth.
$16
Video meeting . 30 mins

Pre-Sales & Technical Solution Consulting

Technical discovery & solutioning for complex deals.
$16
Video meeting . 60 mins

Full-Time Opportunities

Open to CSM, TAM, PM & Pre-Sales Engineering roles.
$27
Video meeting . 60 mins

Fractional Customer Success Leadership

Interim CS leadership to build or scale your CS function.
$527
Priority DM . 2 days reply

Anything Related to CX, App Security and GRC

$2
Popular
Video meeting . 30 mins

Security & Compliance Readiness

Fast-track SOC2, ISO27001 & GDPR compliance.
$11
Video meeting . 30 mins

Post-Sales Automation (CS Ops, No-Code Workflows)

Automate CS workflows for efficiency & scale.
$14
Video meeting . 30 mins

RFP & Vendor Questionnaire Management

Win enterprise deals with expert RFP management.
$16
Video meeting . 30 mins

Onboarding & Training Optimization

Accelerate time-to-value with optimized onboarding.
$27
Video meeting . 30 mins

Customer Success Strategy & Playbook Design

Build scalable CS playbooks for sustainable growth.
$27
Popular

About me

I'm Niladri—Customer Success and Technical Account Management leader with 7+ years scaling B2B SaaS products across security, compliance, and email infrastructure. I've managed enterprise and growth-stage accounts, driving 110-115% NRR, influencing $500K+ in expansion, and leading 450+ security assessments for Fortune 500 clients. I help SaaS companies with: - Fractional CS leadership & strategic advisory - Revenue retention & expansion programs - Onboarding, adoption & lifecycle optimization - Security/compliance readiness (SOC2, ISO27001, GDPR) - QBR/EBR execution & account planning - CS operations & automation 🎯 I'm also open to full-time opportunities in Customer Success, Technical Account Management, Project Management, and Pre-Sales roles. Let's connect: [email protected]

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