My session with Chan was incredibly informative. Chan provided in-depth explanations on complex topics, breaking them down into clear and understandable concepts whilst making comparisons with different perspective. The practical insights and real-world examples made it easier to grasp difficult ideas. I gained valuable knowledge and actionable strategies that I can apply moving forward. Overall, the session was engaging and enriched my understanding significantly. Thanks a lot for your time. I would highly recommend him.
Prithvi Prakash More
Pinned
It was great connecting with Chan. He patiently heard all my queries related to the program manager role at Amazon and also suggested me a few other other options that I should look for based on my current profile. Thanks Chan for taking the time out and connecting .
Divya Kashyap
Pinned
I highly recommend Chandrakanth for his exceptional mentorship. His expertise in Product Management and deep understanding of career opportunities have been invaluable. Chandrakanth excels at breaking down complex concepts, offering industry-specific insights, and providing strategic advice on job markets and finance. His guidance significantly boosted my confidence and readiness for the professional world. Chandrakanth’s dedication to mentorship and his tailored approach to my unique needs have been pivotal in my professional growth. I am incredibly grateful for his support and highly endorse him as a mentor.
As a Program Manager at Amazon, I own the CE program which focuses on reducing customer churn, thereby preserving customer trust. I collaborate with operations, machine learning, and business teams to understand the requirements and prioritize the right projects to ensure better end experience for Amazon customers WW. I also define the CE goals, track performance, and provide feedback to reduce loss and improve end CX.
I am currently pursuing my Post Grad from ISB. Additionally, I have a bachelor's degree in engineering from Cochin University of Science and Technology, and I have completed several certifications in project management and Six Sigma. I have over 7 years of experience in fraud prevention, investigations, and analysis at Amazon, where I have contributed to improving bad debt, customer satisfaction, service level agreements, and process improvement. I am passionate about using analytical skills, problem-solving abilities, and technical competence to deliver sustainable results that improve the end customer experience and enable business expansion.
LinkedIn
https://www.linkedin.com/in/wcgxlr8/
Chandrakanth Thampi is an outstanding mentor with deep expertise, inspiring insights, and tailored guidance, boosting confidence and professional growth.
AI-generated based on testimonials
100% of my earnings from topmate will be shared with UNICEF :)
AI-generated based on testimonials