With over 20 years of work experience, spread across different industry verticals, I’m a visionary IT Leader with a strong track record of innovation. I take great pride in being associated with some of the best organizations during the course of my career which has helped me acquire diversified work experience. From Pharmaceuticals to FMCG, Retail, Oil & Gas, Education, IT Consultancy and Healthcare sectors, I have enjoyed working with cross-functional teams on projects related to IT and business planning, business strategy, implementing technology solutions, organizational processes optimization and business infrastructure to maximize ROI and create business value. AREAS OF EXPERTISE: • IT Strategic Planning • IT Governance Framework Implementation (COBIT 2019, ITIL-4) • Team Leadership • IT Team Development, Performance Evaluation, Mentoring & Retention • Implementing GRC (Governance, Risk, Compliance) • Info / Cyber Security Frameworks ISO27K | NIST SP 800 CSF | GDPR | PCI-DSS • ISO 27001 ISMS Implementation • Risk Management • Project Management • ERP Systems Implementation / Management (SAP S/4 Hana, MS Dynamics AX, Oracle) • Infrastructure Management • Failover Clustering & Replication Strategy • Data Center Operations • Backup Management • Virtualization (VMWare / VEEAM) • Application Development / Support • e-Commerce Retail Store setup Designing / Development (Magento) • Service Desk Operations Management (SpiceWorks / ManageEngine) • Business Intelligence & Business Analysis • Business Process Re-engineering (BPR) • Business Continuity & Disaster Recovery Planning (BCP / DRP) • ISO 9001 QMS • ISO 22301:2019 BCMS • Process Digitization (SharePoint, DMS) • Information Security Audits KEY SKILLS: • Strong leadership capability in managing cross-functional teams on different projects, and influencing key stakeholders and senior-level management • Extensive experience in implementing Info / Cyber Security Frameworks • Managing Nationwide IT overall operations, improving operational efficiency, service delivery and information management across all business units • Sound knowledge of current and emerging technologies, technology directions and strategic application to business need