As a Specialist Design Engineer (ServiceNow)with a passion for innovation and technology, I specialize in ServiceNow and ITOM within the dynamic telecommunications industry. Currently, I'm driving operational excellence and delivering state-of-the-art solutions at BT Group. Previously, as a Principal Developer at Nagarro UK, I delivered high-quality software projects while leading cross-functional teams. I also have experience as a Technical Service Engineer at Fujitsu India, where I provided technical support and troubleshooting. With a solid foundation in software engineering, I bring creativity and ingenuity to every project, leveraging my expertise to exceed expectations and drive success.