At Activelogica Lifescience Innovations, my role as an Information Analyst and Technology Coordinator allows me to leverage my expertise in Information and Communications Technology (ICT) to streamline operations and enhance systems for our clients. My knack for simplifying complex technical information has been invaluable in training and supporting users, ensuring they maximize the use of new applications and systems. Previously, as an ICT Assistant Engineer at Ericsson, I further developed my skills in software support and provided a pivotal role in maintaining system performance. My work focused on crafting engineering solutions tailored to customer needs and collaborating with diverse teams to inspire innovation and resolve intricate technical challenges.