👋🏻 I'm Viraj Thale, a a second-year MBA candidate at 𝗦𝗜𝗕𝗠 𝗣𝘂𝗻𝗲 (𝗡𝗜𝗥𝗙 𝗥𝗮𝗻𝗸 𝟭𝟯). 🎯 I scored 𝟵𝟴.𝟯𝟱 percentile in 𝗦𝗡𝗔𝗣 and specialize in Operations & Marketing. 💼 My journey has taken me from mechanical engineering to managing large-scale digital programs and transformations in EdTech . I’ve worked at the intersection of people, process, and product, handling high-impact roles at 𝘂𝗽𝗚𝗿𝗮𝗱 and 𝗝𝗲𝘁𝗸𝗶𝗻𝗴. At 𝘂𝗽𝗚𝗿𝗮𝗱, I managed 𝟱𝟬+ 𝗰𝗼𝗵𝗼𝗿𝘁𝘀 and 𝟮,𝟬𝟬𝟬+ learners, ensuring 𝟵𝟵% SLA adherence across 𝟴𝟬𝟬+ learner queries weekly, and launched the DBA program with a record-breaking 𝟵𝟰.𝟳% 𝗖𝗦𝗔𝗧 and 𝟴𝟱% 𝗡𝗣𝗦. I also led cost optimization initiatives that reduced live session costs by 𝟯𝟬% & onboarded 𝟱𝟬+ 𝗦𝗠𝗘𝘀. At 𝗝𝗲𝘁𝗸𝗶𝗻𝗴, working directly with the 𝗖𝗘𝗢, I led the 𝗱𝗶𝗴𝗶𝘁𝗮𝗹 𝘁𝗿𝗮𝗻𝘀𝗳𝗼𝗿𝗺𝗮𝘁𝗶𝗼𝗻 of a 𝟳𝟴-𝘆𝗲𝗮𝗿-𝗼𝗹𝗱 𝗹𝗲𝗴𝗮𝗰𝘆 offline brand into a hybrid learning model, rolled out the company’s first Blockchain program, and implemented Kotter’s change management principles across 50+ centers. I drove the JQA score of an underperforming center from 3.05 to 9.04 through strategic hiring, auditing, and hands-on leadership. 𝗣𝗿𝗼𝗳𝗲𝘀𝘀𝗶𝗼𝗻𝗮𝗹 𝗮𝗰𝗵𝗶𝗲𝘃𝗲𝗺𝗲𝗻𝘁𝘀: 🏆 Award for Exceptional performance in delivery metrics ( twice) 🏆 Outstanding Contribution – 2nd Highest CSAT in New program launch 📚 𝗠𝗲𝗻𝘁𝗼𝗿𝘀𝗵𝗶𝗽 & 𝗧𝗲𝗮𝗰𝗵𝗶𝗻𝗴 *Mentor at 𝗠𝗼𝗰𝗸𝗭𝗼𝗻𝗲: 50+ interviews taken, 35 SOPs reviewed, helped 10+ converts to IIMs, SCMHRD & SIBM Pune 🏆 𝗖𝗮𝘀𝗲 𝗖𝗼𝗺𝗽𝗲𝘁𝗶𝘁𝗶𝗼𝗻 𝗔𝗰𝗵𝗶𝗲𝘃𝗲𝗺𝗲𝗻𝘁𝘀 (𝟵𝘅 𝗡𝗮𝘁𝗶𝗼𝗻𝗮𝗹/𝗖𝗮𝗺𝗽𝘂𝘀 𝗙𝗶𝗻𝗮𝗹𝗶𝘀𝘁) 🥈 National Runner-up – Manager of the Year, National Insurance Academy Pune 🎯 National Finalist – MarQing Minds, MDI Gurgaon 🎯 National Finalist – Stakeholder Savvy, MICA 🎯 Campus Finalist – Flipkart Wired 🎯 National Finalist – ADXiaomi, Xiaomi Inc 🎯 National Finalist – Ingenium, IIM Udaipur 🎯 National Finalist – Ecosphere, IIM Raipur 🎯 National Finalist – HRace, IIM Indore 🎯 National Finalist – Pitch Perfect, VESIM 🚗 𝗧𝗿𝗶𝘂𝗺𝗽𝗵𝗮𝗻𝘁 𝗥𝗮𝗰𝗲𝗿𝘀 – 𝗙𝗼𝗿𝗺𝘂𝗹𝗮 𝗦𝘁𝘂𝗱𝗲𝗻𝘁 (𝗙𝗦𝗔𝗘) *Resposnible for overview of iew Design Manufacuring & assembly of fromula car *Represented college at Formula Bharat (𝗔𝗜𝗥 𝟰𝟮) 🥋 𝗡𝗮𝘁𝗶𝗼𝗻𝗮𝗹-𝗟𝗲𝘃𝗲𝗹 𝗠𝗮𝗿𝘁𝗶𝗮𝗹 𝗔𝗿𝘁𝗶𝘀𝘁 (𝗞𝗮𝗿𝗮𝘁𝗲 & 𝗝𝘂𝗱𝗼) *Junior Black Belt | 🥇 National Gold | DIstrict Gold *Selected for I𝗻𝘁𝗲𝗿𝗻𝗮𝘁𝗶𝗼𝗻𝗮𝗹 𝗞𝗮𝗿𝗮𝘁𝗲 𝘁𝗼𝘂𝗿𝗻𝗮𝗺𝗲𝗻𝘁 & 𝗝𝘂𝗱𝗼 𝘁𝗿𝗮𝗶𝗻𝗶𝗻𝗴 (𝗞𝗮𝘁𝗵𝗺𝗮𝗻𝗱𝘂)