Vipin is an Associate Partner at ZS in the New York Office. He leads Patient Strategy and Services vertical at ZS driving transformation programs for clients embedding intelligence & AI into their operations. He is a seasoned Business Consulting and Analytics professional with 13 years of experience leading global teams. Partnered with large, emerging life sciences organizations to deliver cutting-edge, data-driven digital solutions. Deep understanding of Pharma patient services execution space – led design, planning, vendor selection and operations optimization of access, affordability and support programs for diagnostic services, and specialty pharmacy brands. Expertise in leading cross-functional teams to develop and implement strategies for market penetration and enhance customer engagement. Skilled in implementing data, analytics, AI/ML solutions to complex business problems and pioneering creative proof-of-concepts to help customers thrive in an evolving business ecosystem. He has proven track record of taking initiative and ownership to drive results. Commercial Strategy and Analytics - GTM, Organization design, Sizing, Segmentation and brand-perfformance Omnichannel Analytics - Marketing Mix, Budgeting, Omnichannel Reporting, Digital Analytics, A/B testing Patient Services Strategy - Service Planning, design, CRM & Vendor Implementation Patient Services Analytics - Next Best Action for patient services