Hi, I'm Vinayak! 👋 I'm a Technical Support Engineer with experience across Cloud & Network Security, Enterprise Infrastructure, Blockchain, and AI. Over the years, I've worked with companies like BitGo, Zscaler, and Commvault, helping customers solve complex technical problems and deliver reliable support. My career has evolved alongside technology from networking and security to databases, blockchain, and now AI. This journey has given me a strong foundation in troubleshooting, APIs, Linux, networking, authentication, cloud technologies, and customer-facing problem solving. I've gone through the same challenges many engineers face: preparing for interviews, switching domains, tailoring resumes, and navigating career transitions. That's why I started mentoring aspiring and experienced engineers who want to grow in Technical Support, Technical Account Management (TAM), Customer Engineering, and AI Support roles. In our sessions, you'll get practical, honest guidance not generic advice. Whether it's a resume review, mock interview, career roadmap, or technical interview preparation, my goal is to help you build confidence and land roles at top product companies. If you're looking to accelerate your career in Technical Support or transition into modern technologies like AI, I'd be happy to help.