Analytics and Data Science Leader with more than 10 years of experience, applying data-driven models to Product, Sales, Operations, Business, and delivering tangible results. Was the major architect of Innovation and application of data-driven and statistically oriented decision-making at Flipkart’s Customer Experience realm and strategised the movement from Reactive to Predictive/Proactive experience strategies. Heading the Analytics function, working on high-impact initiatives transforming the way Businesses function at Talent500. National Award Winner - 'Best Use of Data Analytics/Predictive Modelling to Enhance Customer Experience' at the Customer Fest Show for two straight years - 2018 and 2019 Finalist in International Customer Experience Awards 2019 organised by CXPA