Results-driven Operations and Training Professional with 7+ years of experience in fleet management, logistics, customer success, technical support, and sales operations. Experienced in designing and delivering technical training, improving workflows, supporting GPS fleet management systems, and collaborating across teams to enhance operational efficiency. Proficient in CRM platforms, Power BI, AutoCAD, and Generative AI tools for documentation, productivity, and process improvement. Strong communicator with a proven ability to train teams, optimize business processes, and deliver excellent customer experiences.