As a Service Delivery Advisor at Deloitte, my focus is on leveraging AI/ML for efficient contract lifecycle management, guiding team to achieve high accuracy and efficiency. Our collaborative efforts in AI model development have been instrumental in streamlining processes and delivering value to our clients. With a strong foundation in AI/ML and a detailed understanding of customer lifecycle management, I ensure our services align with the strategic objectives of our stakeholders. Educated at Chandigarh University with an MBA in Finance & Marketing and an engineering background in CSE, my academic pursuits have sharpened my analytical skills and strategic approach to problem-solving. I'm driven by the challenge of integrating technology solutions like Icertis in complex business environments, and I'm committed to continuous learning and excellence in service delivery within the dynamic landscape of financial advisory services.