Greetings, I'm Vicky Bansal, an engineering manager at Level AI, a company that transforms the contact center and helps businesses by blending human and machine intelligence. I have over nine years of experience in building world-class software products and shipping web applications, using technologies such as React Js, Angular Js, Ember Js, Django, Node JS, Java, SQL, MongoDB, and AWS. I graduated from National Institute of Technology, Tiruchirappalli with a Bachelor of Technology in Computer Science in 2014. As an engineering manager, I lead and coach a team of high-performing remote engineers, owning scalable, low latency, high traffic, and mission-critical systems that enable the company to achieve its goals. I have a proven track record of delivering successful projects, such as AppSmith, an open-source no-code platform with 25,000 Github stars, where I was an early and critical contributor. I also have expertise in Vanilla JavaScript and Frontend Frameworks, such as React, Angular, and Ember. I helped develop the Times Prime PWA for a user base of 300 million and a LightHouse score of 99+ on all parameters, when PWA was a fairly early technology. I am an empathetic high EQ leader, capable of assembling and motivating teams and working with empathy for all stakeholders. I am passionate about creating impactful and innovative solutions that enhance customer experience and satisfaction.