Experienced Manager with expertise across diverse sectors including Aviation, Banking, Automotive, and Insurance on a global scale. Currently serving as a Program Manager for an client at Ernst & Young LLP India, leading digital transformation initiatives and a merger. Previously, I held the role of Manager in the Product Department at Oxigen Services, where I managed Corporate Card Solutions and Regulatory Reporting, and served as Senior Business Analyst at In2IT Technologies, specializing in RPA projects. My experience also includes working as a Business Analyst and Strategic Account Manager at TCS, focusing on the Insurance, Pensions, and Banking sectors. I have engaged with key stakeholders in the payment industry, including Fintech companies, regulators, and aggregators, utilizing Gen AI tools to enhance decision-making and insights. I am well-versed in the end-to-end lifecycle of merchant onboarding and digital payments, from conceptualization to feasibility assessments, applying Gen AI-driven strategies for optimized results. Known for consistently eliciting and translating customer business processes into functional specifications. I also review business cases to ensure alignment with client needs, maximizing business outcomes through Gen AI-driven insights.