As a Sr. Data Analyst at Citi, I work with the US Personal Banking Analytics team to provide insights and solutions that enhance customer satisfaction and retention. I leverage my expertise in big data, statistical analysis, and data visualization to deliver actionable and scalable insights that drive business decisions and outcomes. I have 3 years of experience in data analytics, working with global and diverse teams across different domains and industries. At American Express, I contributed to the merchant engagement and investment optimization initiatives in the APAC region, using data to improve merchant satisfaction and ROI. At LSEG, I was involved in migrating from On-Prem ActiveMQ to Amazon SQS, creating data-pipeline infrastructure, and extracting application usage data for trend analysis. I hold a Bachelor of Technology degree in Electronics and Communication from Vellore Institute of Technology, and I have obtained multiple certifications in finance and data analytics from NASBA, Google, and LinkedIn. I am a versatile and analytical individual, with a practical approach and a result-oriented mindset. I am motivated by learning new technologies and applying them to solve real-world problems.