A Lean Six Sigma and Green Belt certified professional with more than 15 years’ experience in business research, content and team management. Expertise in end to end project management, including project planning, process mapping, template development, production and QC planning, and process excellence. Expertise in setting quality parameters, SOPs, creating and implementing training modules, and effective recruitment to exceed SLAs. An exceptional team player with effective communication, multitasking ability and interpersonal skills. Hands on experience of advanced Excel, Python, Factiva, LexisNexis, OneSource, Hoovers, D&B, Google, and other secondary research tools.