Services
Video meeting . 15 mins
Video meeting . 30 mins
Video meeting . 60 mins
Priority DM . 2 days reply
Video meeting . 30 mins
About me
• A Veteran Professional Services Business Unit Head with 25+ years of Leadership Experience leading Software Engineering and Delivery Excellence.
• A Veteran Professional Services Business Unit Head with 25+ years of Leadership Experience leading Software Engineering, Delivery Excellence, Digital Transformation initiatives, with cross-functional 200+ teams handling portfolio worth $20Million across 11 countries.
• Successful setup of Offshore Delivery Centre (ODC) and Centre of Excellence (CoE) in Data Analytics and Business Intelligence for 100+ team strength. Setup of Global Shared Service (GSS) Customer Support Centre supporting L1, L2 and L3 Support.
• Revenue Growth and P/L Management : Consistent record of Revenue Growth at 25% YoY and increase in Gross Profit and Net Margin through implementation of innovative practices
• Leading Digital Transformation initiatives through Business Process Automation and Robotic Process Automation using Blueprism, Mobile Application Development, Artificial Intelligence (AI) and Machine Learning (ML) using Python, Cloud and Big Data Platforms.
• Catalyst in Customer Satisfaction: Delivering value-based programs with commitment, shared purpose, and achievement of enterprise goals. Offering insights by establishing data-driven and highly informed decision- making capabilities, leading IT vision, strategy, and large-scale project initiatives in Banking, Financial, Retail, and Manufacturing domains
• Alumni of Columbia Business School, New York; Leader from from IIM Calcutta, Global Strategic Management from ICFAI, PRINCE2, ITIL MSP®, IBM SOA Architect Certified with Proven Functional Technical Expertise over 25 years as Head of Professional Services - Data Analytics and Data Engineering; Chief of Product Development-Wealth Management ; Offshore Delivery Head(ODC in Singapore)—Head of Product Development—RPA(Robotic Process Automation Head - Digitalization Head—Transition Head in China — Vice President in London—Implementation Head— Solution Architect in London and Denmark.
NOTABLE ACHIEVEMENTS
• Recognized for Innovative Practices, Lean & Agile implementations, Data Analytics, DevOps, Digitalization, Micro Service Architecture & Robotic Process Automation.
• Ignited revenues 35% YoY by delivering projects within agreed timeframes and budgets,
• Mentored teams leading to the lowest attrition of less than 5% across all organizations to date.
• 95% increase in productivity and 30% cost reduction with business process reengineering & value stream mapping and solutions.