
This is for founders or delivery leaders who know something is off — onboarding takes too long, accounts aren't expanding, team is stretched, clients aren't renewing — but aren't sure where to start fixing it. In 60 minutes we'll go through your current delivery setup end to end: onboarding, account management, team structure, escalation handling, and growth motions. You'll leave with a clear picture of where the gaps are and a prioritised list of what to fix first. I built a delivery function from 2 to 60+ enterprise clients. I know what breaks and when.