I’m a results-driven Technical Program Manager with 3+ years of experience leading enterprise initiatives in Conversational AI, automation, and IT operations. I thrive at the intersection of technology, execution, and collaboration—delivering scalable, AI-powered digital transformation programs. I specialize in managing cross-functional teams, streamlining delivery using Agile/Scrum, and ensuring alignment across stakeholders, timelines, and business goals. From launching intelligent chatbots to optimizing workflows with ServiceNow, I focus on impact, structure, and measurable outcomes. 💡 Core Competencies: Program & Project Management • Agile Delivery • Digital Transformation • Conversational AI • Stakeholder Management • Product Implementation • PMO • Change Management • Cross-Functional Collaboration 🛠️ Tools & Tech: Kore.ai • ServiceNow • Generative AI • Jira • Azure • Python • Microsoft Project & Office 🎓 NIT Jaipur Alum | Always learning. Always building. 📩 Connect: vaibhav.yadav882@gmail.com