4x Salesforce Certified Consultant with extensive Business Analysis experience. I work with clients to transform their business processes to the Salesforce Platform and help them utilize the full potential of their Salesforce Org. Experience in implementing and supporting various SFDC services such as Salesforce CPQ (SteelBrick CPQ), Sales Cloud, Service Cloud, Financial Force (PSA Module), DocuSign, and SteelBrick Advance Approval for CPQ. Expertise in Salesforce Administration that includes Data Management, Configuration & Implementation, Sharing and Security, and CRM Out-Of-The-Box Automation. Employ a variety of approaches to eliciting and documenting business, functional, and user requirements such as writing use cases, creating context diagrams, and performing stakeholder analysis. Experience in evaluating business process documentation and administering the entire SFDC platform to solve operational needs and automate business processes. Key Skills : ° Product/Project Management ° Business Analysis ° Documentation ° Stakeholders Analysis & Management ° Change Management ° Gap Analysis ° Business Analysis ° Requirement Elicitation ° Features Prioritization ° Quality Management ° Vendor Management