I work as a Director at Boston Consulting Group (BCG), which is a global management consulting firm that helps clients tackle their most pressing challenges and create long-term value. With more than 20 years of experience in various industries and functions, I specialize in leading and transforming businesses, particularly in the areas of customer relationship management (CRM), people management, and analytical skills. Additionally, I am a certified coach with credentials from Corporate Coach U, Frost & Sullivan, and Erickson Coaching International. I am passionate about learning and development and conduct workshops on coaching, emotional intelligence, leadership values, and other topics. I believe in using my talents to serve others and empower them to achieve their goals. My focus is on being a catalyst for change and fostering a high-performance culture.