ITIL concepts - Change management, Incident management, Problem Management
Tulsi Ankaiah
Best Deal
ITIL concepts - Change management, Incident management, Problem Management
Package
1Products
1 x ITIL consultant
45mins per session
What is change management life cycle , how to handle difficult changes in IT environment, how to handle approval cycle in end to end change management. Incident management life cycle, MTTR,Trending of incidents , how to to communicate regarding P1,P2,P3 and P4 incidents, end to problem management
