I am a result-oriented professional with 13+ years of experience in Business Analysis and Project Management in IT industry. My Key Domain Areas are Revenue Management, Airline Industry, and Human Resource and Payroll Management ERP. I am a keen analyst with excellence in gathering and understanding requirements of clients & other multiple stakeholders (at strategic and tactical levels), followed by translation into functional specifications as well as provisioning of suitable solutions. I have strong acumen in organizing, analyzing, synthesizing and/or summarizing data using appropriate methodologies. I am also proficient in assisting internal business partners and technical teams for defining and refining business strategy and supporting operational processes. i also have proven track record in building and maintaining healthy business relations with clients, ensuring high customer satisfaction matrices by achieving delivery & service quality norms. Involved in the strategic decision making along with handling workshops, RFPs, events. Analytical, meticulous and quality-oriented professional with an eye for detail. Axure & Balsamiq – Prototyping, JIRA – For User stories, Docspace, Trackspace, MS Visio, SVN for version control, Enterprise Architect – for Requirements capturing, SOAP, HPQC. Worked on projects with microservices, REST API and SOAP.