At Microsoft, Support for Mission Critical is a team that provides solution-specific expertise designed to drive peak health and optimum performance of a customer’s most important solutions. As a key technical resource for the customer, I will be primarily focused on delivering proactive services such as education workshops, delivering assessments, and providing tailored guidance. In addition, troubleshooting skills are essential in this role and I'll be working with Microsoft Support to expedite incident resolution. Adaptable and self-actualizing, exceptionally fast, and enthusiastic learner. Spent the past decade in consulting and architecture, with a focus on Microsoft M365 (Microsoft Teams Enterprise Voice and EMS - Enterprise Mobility and Security) and Azure with over two decades in the IT field. Badges 📝 https://www.credly.com/users/thiago-beier/badges?sort=-state_updated_at&page=1 DISCLAIMER All views expressed on this site are my own and do not represent the opinions of any entity I have been, am now, or will be affiliated with. #Workplace | #Mobility | #MEM | #Security | #Intune | #EMM | #MDM | #Windows | #M365 | #Azure