• ServiceNow strategic advisor with experience in digital transformation, enterprise service management & service delivery consulting that spans a wide range of customers and markets. • A leader in ServiceNow advisory and transformation with strong knowledge of ServiceNow platform, industry trends and the challenges organizations facing today. • Extensive experience in Practice Development, Business Development and Customer Success Consulting : Solution Demos, Roadmapping, POV/POC implementation, RFP/RFI/RFQ Evaluation, Proposal preparation, demonstrating Enterprise Service Management products, solutions and capabilities offered by ServiceNow. • Well versed with best practices to be followed in ServiceNow implementation, upgrades and support. • ServiceNow Certified Master Architect, Admin, Implementation Specialist (ITSM, HR, CSM, PPM, APM, PA) and Application Developer • ITIL v3 Foundation and ITIL Service Operations Intermediate Certified • ServiceNow Knowledge Conference Speaker Specialization: IT Strategy, Digital Transformation, ServiceNow Strategy & Design, ITSM Process Advisory, ServiceNow Architecture, COE build, C Suite engagement, GTM Strategy and Planning, Thought Leadership.