At RBC, my focus revolves around strategic initiatives that catalyze client acquisition and retention, particularly within the Cobrand Credit Cards, Newcomer and Cultural Client Segment and Home Equity Financing teams. My certifications as a Project Management Professional and Lean Six Sigma Green Belt enhance our team's capabilities in project execution and process optimization. Our team's collaborative effort led to a successful implementation of the ICICI bank credit card referral program, acquiring a substantial prospect base within a tight timeframe. I also designed a digital solution for newcomer onboarding, which significantly improved the client experience. In my leadership capacity, I am committed to championing diversity, equity, and inclusion to empower our team and drive organizational excellence.