As a Data Analyst with customer-facing experience, I have developed a unique combination of technical, analytical, and interpersonal skills that enable me to deliver data-driven solutions and enhance customer experiences. With a Master of Science degree in Data Science with Statistics from the University of Exeter, I have a strong foundation in quantitative and statistical analysis, as well as proficiency in Python, SQL, PowerBI, and Advanced Excel. In my most recent role as a Telephony and Systems Analyst at Cadent Gas Limited, I was responsible for data extraction, analysis, and reporting, as well as providing relevant feedback to advisors. I used my data analysis tools to identify patterns, trends, and insights from large datasets, and to generate actionable recommendations for improving customer satisfaction and retention. Previously, as a Data Remediation Analyst at FDM Group, I improved data integrity with rigorous auditing and cleansing, and participated in requirements meetings and data mapping sessions to understand business needs. I am passionate about applying my data analysis skills to solve real-world problems and create value for organizations and customers. I am seeking a challenging position where I can leverage my skills and experience to contribute to the success of a data-driven organization.