As a seasoned Senior Business Analyst at Kin + Carta, I drive excellence in Salesforce CRM implementations, optimising processes and enhancing efficiencies for a user base of over 1600. With a knack for translating business needs into technical solutions, I excel in crafting detailed user stories and facilitating high-level solution design. In my previous roles, I've successfully contributed to the full lifecycle of BI Finance projects, facilitated the selection of BI tools, and project-managed various database and website development projects. Let's connect to explore how my expertise can drive impactful solutions for your business. Masters Degree in Business and a Bachelor's Degree in Engineering has enabled me to gain experience in different aspects of technical writing. During my personal time I write for portfolio of my blogs ranging from tech to parenting niche. Specialties: Technical Product Owner. Business Analysis, Business Intelligence, Product Management, Power BI, Salesforce Sales Cloud, Certinia PSA and FFA