As an Application Support Manager with 5+ Years of diverse experience, my role involves leading a team of offshore support engineers responsible for providing technical support and troubleshooting for software applications. I am skilled in various tools like Jira, Wrike, IT service management, Postman and many more. I oversee the day-to-day operations of the team, including managing team members, assigning tasks, and ensuring timely resolution of customer issues. My job involves collaborating with various teams such as development, quality assurance, and project management to ensure that the software applications are running smoothly and meeting the needs of the users. Onboarding and Off boarding of company resources. I have strong technical skills, excellent communication skills, and able to work well under pressure. I have a deep understanding of the software applications I am supporting, I am able to analyze complex technical issues, and provide effective solutions to customers. I also need to stay up-to-date with new technologies and best practices to ensure that my team is providing the highest level of support possible. View my Plum profile: https://secure.plum.io/p/JMHh7elQ4JEeS8RyPsKI_w