Digital Business Analyst. Experience in product development, digital transformation and technical operations. I am a business analyst with an MSc in Business Analytics from University of Galway. Competencies comprise Adobe Experience Manager, Salesforce, Content Management System, client service management, functional testing, business process optimization, Test Case Design Reviews, Retail Sector, Insurance,  defining the scopes and solutions for projects, Market research, SCRUM, UML, team management, Lucidchart, RCA, APIs, JIRA, and MS (Teams, Project), Miro Board Agile, Scrum, Waterfall, SAFe