Experienced professional with 9+ years of expertise in Customer Experience and Operations Management. Driven by a passion for solving customer challenges and delivering impactful product solutions, I have a strong track record of success across both early-stage and growth-stage companies, excelling in both individual contributor and leadership roles. I have worked across various industries in my quest to continuously learn and leverage my expertise to drive meaningful impact. Currently, as a founding team member at Mighty, I am focused on building Operations and Services from the ground up, driving the platform's growth from 0 to 10 and beyond in its mission to transform retirement planning.