I am a dedicated and self-disciplined professional with strong communication skills and a proven ability to quickly learn new concepts. I excel both independently and as part of collaborative teams. As a Business Analyst and Program Manager with over 7 years of experience, I have a demonstrated history of supporting business solutions and analyzing operations in the e-commerce and EdTech industries. My expertise spans multiple regions, including APJ, EMEA, US, LATAM, and MENA. I am skilled in a range of tools and technologies, including: SQL Advanced Excel MS Visio Redash Google Big Query R-Markdown Python AWS Services (S3, Quicksight, Redshift) Tableau Power BI GitHub Adobe Analytics My technical proficiencies include ETL, EDA, Time Series Analysis, Gap Analysis, Sentiment Analysis, and Forecast Modeling. I hold an Executive Post Graduate Diploma in Data Science from IIIT - Bangalore, with a specialization in Natural Language Processing (NLP). Feel free to reach out to me at: swapnilranjan.sr@gmail.com