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About me

Having over 11 years of experience in leading innovation in the fintech and banking sectors, as a strategic, results-driven leader in digital transformation, my area of specialization lies in developing scalable, customer-centric solutions that align technology with business goals and provide measurable impact. My areas of expertise lie in cloud-native platforms, API ecosystems, digital customer journeys, and AI-driven solutions for which I have led numerous high-impact projects for the most reputed organizations, including Tata Capital, IDFC First Bank, and HDFC Bank. As a Head of Transformation Strategy at the national level, I successfully spearheaded highly impactful initiatives like : Design and deploy a single loan onboarding platform, processing over 120K per month in loan applications without any downtime. Within this, BNPL and EMI loans, new age product launches are enabled toward a cloud-natural platform, thus achieving a scalability of 2500 TPS. Install AI-powered customer service tools that improve response times and manpower cost by 30%, thereby improving customer experience. I am very passionate about using technology as a strategic enabler for business growth. My expertise is in how to align IT with business strategies, drive cost optimization, and deliver innovative solutions that allow companies to flourish in a very competitive landscape. Core Competencies and Know-how: Digital Strategy and Transformation End-to-end delivery of digital products and customer journeys. Cloud and APIs: designing the cloud-native API while fully integrated components create seamless experiences in the digital world. Along with advanced analytics, Generative AI has been used to improve operational efficiency. Customer-centric design: build intuitive yet scalable solutions to enrich user experience and foster engagement. Education Doctoral Fellow in Financial Technology Strategy at ESGCI Paris (Currently Ongoing) Master of Technology, IIT Kanpur MBA, IlM - Indore. PGD in Data Science Purdue University I will get the opportunity in the new career to get involved in a Transformation CIO role where my strategic vision may blend with my technical prowess for driving large-scale transformation, innovation, and business excellence. Let's work together and drive improvement in digital innovation and transformation.