Support Team Lead @ Whatfix | Ex-AWS & Akamai | Thought Leadership Enthusiast I'm a tech professional with roots in Computer Science and over a decade of experience helping global teams navigate the evolving landscape of cloud, CDN, and internet technologies. From Amazon AWS to Akamai and now at Whatfix, I’ve led high-impact support, driven customer success, and built trust through clear communication and empathy. Beyond the tech, I’m passionate about thought leadership—sharing insights, simplifying complexity, and empowering others to grow in their careers. Whether it’s solving a tough problem or mentoring the next wave of talent, I believe in leading with purpose and people-first thinking.